Hello, my name is Maxim Sviridov. I work as a manager at the “Star
tour” company. It is Russian company which works on the business travel market.
Two weeks ago I was sent by the administration of our company to London where I
studied the English travel companies, their traditions, their marketing and
management. Now my business trip is coming to the end and I want to share with
you my impressions of English business world. First of all English businessmen
are well known all over the world for their honesty and decency. If an
Englishman gives you his word he will keep it in any case. Besides that, nothing
can prevent him from refusing the once taken decision. Of course, there are
some exclusions, but they are so rare that nobody should put attention on them.
During the last two weeks my working day was approximately the
same. Early in the morning I took a taxi to my hosts’ headquarters, which is
situated in the City – the business heart of London. First of all I usually
asked Ms. Lapital – my secretary if there were any letters or cables for me.
Then she gave me my correspondence and fresh newspapers and I followed to my
office-room. There I studied all documents that had come for my name and wrote
a short report about previous business day and then faxed it to my native
company in Vladivostok. After that I went to Mr. Forsberg’s office-room to get
tasks for the new day and ask some questions about their company, its history,
traditions, clients, and so on. After that I usually did what Mr. Forsberg
asked. My usual job was meeting with potential clients, discussing their rest
plans and offering the services of Mr. Forsberg’s company. I usually met with
10 or 12 people a day. They were representatives of different social groups and
communicating with them increased my knowledge of England and Englishmen, their
psychology greatly. This business trip was a great chance for me and I hope I
used this chance fully. Now I know a lot about Western business world, about
travel business and this knowledge will, of course, help my in my future
career.
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